Position Details
Reference Number 11355
Position Title Accommodation Support Worker
Employment Type Maximum Term Full Time
Entity Community Services - Management /Admin
Location Ringwood
Award Classification Social, Community , Home Care and Disability Services Industry Award 2010 - Social and Community Services Employee Level 5
Hours 76
Position Summary
  • Support families and individuals to access long term, sustainable housing
  • Develop your Social Work skills in homelessness services
  • Bring your skills from a placement, or longer term experience
  • Work with experienced professionals supporting each other
  • Supportive leadership and regular supervision
  • Recent graduates and more experienced Social Workers welcomed
  • Full time
  • Maximum term – 12 months
  • Based in Ringwood
  • Close to Public Transport and Shopping Centre
  • Reputable Not for Profit – well established and growing


Uniting Connections is a community organisation supporting over 2000 people every week. We work on family strengthening and early intervention services for people in need. We make a practical difference in people’s everyday lives, giving them a better chance in life now and in the future.



We have an exciting opportunity for an Accommodation Support Worker to join our Supporting Homeless Individuals and Families in Transition (SHIFT) team based in Ringwood.  Full time work, with maximum term contract for twelve (12) months.  Opportunity available due to internal secondment for career development.



The SHIFT program

  • Aims to break the cycle of homelessness
  • Assists families and individuals in housing crisis with special emphasis on young families
  • Provides advocacy and support



Your varied and active days will include:

  • Supporting families who are experiencing homelessness as a result of multiple complexities
  • Working with Transitional Housing providers and the Office of Housing to find suitable, appropriate long term housing options
  • Providing home based case management support through outreach
  • Using creativity and innovation to engage clients reluctant to accept support 
  • Building rapport and work with strengths
  • Working with your supervisor and team to discuss housing options and alternatives
  • Working within a case management model to address support needs and achieve goals



Connections offers employees:

  • A comprehensive range of professional development opportunities
  • Supportive and regular supervision
  • Career options through a wide range of programs and locations
  • Salary packaging up to $15,900 per annum via Advantage salary packaging (www.salary.com.au).


To be successful in your application you will meet the Key Selection Criteria in the Position Description attached, including having a relevant tertiary qualification in a Social Work or Psychology related field. 



You will need to provide responses online to the following questions related to the Key Selection Criteria:

  • Summarise your tertiary level qualifications in Social Work, Psychology or a related field
  • Outline briefly your experience working with families and/or individuals experiencing homelessness
  • Summarise your knowledge and use of the Residential Tenancies Act, Family Violence Act and Best Interest Principles
  • Describe the types of applications you have lodged for long term housing and your knowledge of the housing system including Opening Doors
  • Demonstrate your creativity by describing an example of how you have actively engaged a reluctant family
  • Outline why you are interested in working in the accommodation support team with Connections at this time


Connections is a proud organisation that takes child protection very seriously.  All candidates are subject to child safety screening and assessment against child safety standards as part of our thorough recruitment process.  Current Working With Children Check, Police Check and a Victorian drivers licence will be required for the successful applicant.


Contact us for any further questions about this role and how Connections might be a good opportunity for you:

  • Team Leader - Abi Cohen - 98710211
  • Divisional Manager - Nazik Nasser - 9724 222

Connections has joined together with 21 UnitingCare agencies to form a new organisation; called Uniting (Victoria and Tasmania) Limited. From 1 July 2017 all ongoing UnitingCare employees transferred to employment with Uniting. Uniting is now one of the largest community service providers within Victoria and Tasmania. Uniting to inspire people, enliven communities and confront injustice.



Application Information

  • Applications to be lodged via our careers page on our website at http://www.connections.org.au/work-with-us
  • You will need to provide responses online to the questions related to the Key Selection above.  Please prepare your responses in advance so that you can copy them in to the spaces provided. Most responses should be at least a paragraph in length.  We recommend that you provide examples that show the range, scale and complexity of your experiences.
  • You will also be asked to upload your resume
  • Uniting (Victoria-Tasmania) applicants – please advise your direct manager of your interest and send a short email to the Team Leader above to alert them to your application; after you have lodged it on eRecruit
  • Application closing date: Monday 17 July 2017
Contact Person Abi Cohen
Contact Phone 03 987 10221
Alternate Contact Person Nazik Nasser
Closing Date 17/07/2017
Position Description
SHIFT Accommodation Support Worker FT MT - PD CLK - May 2017.pdf Open
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